Technical and Management Partners

Caliber Outsourcing Services is a premier end-to-end services management company specializing in delivering business process services and organizational effectiveness solutions. Founded in 1989, Caliber partners with organizations to deliver value through managed services in back-end operations, process transformation and change management. Caliber acts as a backbone to organizations providing support in administration, human resources, finance and accounting, legal and compliances and related corporate services. Caliber leverages its pan India footprint to support both not-for- profit and commercial organizations successfully implement large and complex projects.

Caliber has been supporting the UHI project in a seamless manner setting up and operationalizing 6 city offices in the first phase of implementation and managing critical functions such as payments, finance & accounting, administration, human resources. In the second phase of the project, Caliber is in the process of setting up and operationalizing additional city offices. Scope of Work

ExpandNet is a global network of representatives from international organizations, non-governmental organizations, academic and research institutions, ministries of health and specific projects who seek to advance the science and practice of scaling up. Begun in 2003, the founding members include public health professionals who have been active participants in scaling-up initiatives including those implementing the WHO-sponsored Strategic Approach to Strengthening Reproductive Health Policies and Programs in countries in Africa, Asia, Eastern Europe, and Latin America. Members also include individuals from technical assistance and donor agencies and people with expertise and interest in issues related to scaling up.ExpandNet provided expertise and support to define the strategy for policy, advocacy and scale up in 2010.

Futures Group International has a successful history of more than 15 years of work in India with various bilateral and international agencies including DFID, UNDP, UNAIDS, USAID, Packard Foundation, NACO, and the Bill & Melinda Gates Foundation. Under UHI, Futures Group International will facilitate the design and implementation of public-private partnership models; ensure involvement of the private sector in service delivery; and facilitate policy development and advocacy for existing and new family planning technologies.Futures Group International will provide the technical support to implement a voucher system, increase access to family planning services and supplies for the urban poor.

John Snow, Inc. (JSI) is a health research and consulting firm dedicated to improving the health of individuals and communities throughout the world. JSI builds local capacity to address critical health problems, collaborating with local partners to assist countries, governments, communities, families, and individuals to develop their skills and identify solutions that meet their public health needs. In 2010 JSI provided technical assistance to UHI to assess the private and public sector contraceptive supply and security situation, and provide specific ideas or recommendations for addressing supply side issues.

Manford Alliance or Management Foundation for Organizational Research and Development was established in 1993 with the objective of facilitating Breakthroughs in Organizations. With core competencies in the area of performance and enterprise behavior, Manford specializes in building an assertive performance orientation within an organization. Manford’s work is focused on facilitating breakthroughs and transformations that directly impact the top and bottom lines. Manford supported UHI in recruitment and placement of staff for all cities and sites, standardized a process of recruitment and hire, helped define competency matrices for each position, and provided management consultation.

Foundation for Research in Health Systems (FRHS) undertakes action research in an effort to understand ways and means of improving quality, effectiveness and access to health services and supplies facilitating efficient use of available resources. Further, it demonstrates use of innovative approaches to improve public health practice and management of public health services. FRHS is leading UHI in the use of mobile technology for monitoring program performance, client satisfaction, and the provisioning and receipt of family planning services. Scope of Work

The Institute for Reproductive Health, Georgetown University, is the worldwide expert in expanding access to LAM and in the promotion of optimal breastfeeding. IRH provides technical assistance to help private and public-sector organizations promote LAM and breast feeding practice in their programs within a context of informed choice. IRH is also pioneering ways to provide these methods directly to consumers through media channels and innovative technologies. UHI identified IRH as the best partner for this component, given their very specific and unique expertise in the promotion and support of strategies for breastfeeding and LAM. No other institution in India brings such strong international and national experience in the promotion of LAM and breastfeeding. Download Scope of Work